Help Center
Everything you need to know about MealHoster
Enjoy MealHoster care-free!
We've built every layer of our platform with your safety and peace of mind at the centre.
Host Protection Guarantee
Every MealHoster experience is backed by our host protection programme — giving you confidence at no extra cost.
Verified & Vetted Hosts
Our hosts go through a thorough application and verification process before they can list an experience.
Secure Transactions
All payments are processed securely online. Your financial data is encrypted and protected at every step.
Frequently asked questions
Booking & Reservations
- ›How do I book an experience?
- ›Can I book for a group?
- ›What happens after I reserve?
- ›How do I change or cancel a booking?
Payments & Refunds
- ›When am I charged?
- ›What payment methods are accepted?
- ›How do refunds work?
- ›Is there a service fee?
Hosting
- ›How do I become a host?
- ›How do I set my prices?
- ›When do I get paid?
- ›Can I manage my availability?
Dietary & Allergies
- ›Can I specify dietary requirements?
- ›How do I inform my host about allergies?
- ›Are allergen-free options available?
- ›What if my needs aren't listed?
Safety & Trust
- ›How are hosts verified?
- ›What safety measures are in place?
- ›How do I report a concern?
- ›Is my personal data secure?
Account & Profile
- ›How do I create an account?
- ›How do I reset my password?
- ›Can I edit my profile?
- ›How do I delete my account?
Need help or have a question?
We're dedicated to making your MealHoster experience exceptional. For any assistance — from booking enquiries to on-the-ground support — please email us. Our team is available 7 days a week to help with everything, including personalised recommendations.
